AI Receptionist in Limassol

The hours the front desk is not covered — before it opens, after it shuts, and the early call from a client several time zones ahead. It tells the caller at the start that it is automated, answers the questions that have a fixed answer, takes a name, a company and a reason for calling, and puts anything urgent through to whoever is on call with a written note of what was said. It is not a replacement for the person at the front desk and we would not sell it as one. Price starts at €1,250, or from €3,750 where it has to read your own systems to see who is free — half up front, and our prices include VAT.

For a law or audit practice, probably not the main line, and we would rather say that before you spend anything than after. A call into a practice like that can be covered by client confidentiality from the first sentence, and whether a machine may hear it is a decision for your own compliance people rather than for us — we are not lawyers. It sits more comfortably on the calls carrying nothing confidential: the opening times, taking a name and a number so the right person can ring back in the morning, and putting anyone who would rather speak to a person through to whoever is on call.

The account is opened in your firm’s name and you pay the provider directly for the call minutes, so the contract covering the calls and the records of them sits between your firm and them. We add nothing to that bill, and the spend can be capped so it cannot run away. That matters when your compliance or procurement people ask which provider, where the calls are processed, how long the records are kept and who can delete them: those are settings on an account you control. We put the answers in writing during scoping so they can go through your checks alongside the price, and if you want us watching it once it is live, our systems care plans start at €150 a month on 30 days’ notice.