Booking & Scheduling Systems

It depends on how much the system has to keep track of. A booking system that takes deposits and keeps several staff, services and rescheduling rules in step is a Business System, from €3,750 over four to eight weeks; a simpler flow — one diary, one service, no payment taken at the time — can often be built as a single automation from €1,250 in two to three weeks. All STRATEX prices include VAT and work starts on a 50% deposit. If you are not sure which of those you need, a €500 Systems Review looks at how bookings reach you now and comes back with a number before you commit to anything.

Yes, and it is usually the main reason to take bookings online: the customer pays at the moment they choose their slot, so the money is in before the day rather than after it. The card payments run through an account opened in your own business name, so they land with you directly and the card provider's fee per transaction is paid to them, not to us — we never hold your money at any point. We will not tell you what to charge, but a deposit big enough to be missed is the part that makes people turn up.

Usually yes, and that is the point — availability is read from the one calendar you already keep, so nobody has to remember to update a second diary. The common ones such as Google, Outlook and Apple connect without difficulty; some older or industry-specific systems have no way of letting anything else read them, so we would need to look at yours before promising. If it cannot connect properly we will say so rather than build something that quietly drifts out of step with your real schedule.

No. Availability lives in one place and a slot is held the moment someone starts booking it, so two people cannot pay for the same time. The usual cause of a double-booking is a business keeping an online calendar and a paper diary at once — the system is set up so there is only ever one version of your availability.