Business Automation
The repeat jobs, done without you
The problem
There is a set of jobs in every business that nobody enjoys and nobody can skip. An enquiry arrives and has to be read, answered, filed, then chased. An invoice goes out, then goes out again. A form comes in and somebody copies it into a spreadsheet. None of it is difficult. It costs a few hours every week, and it is the first thing to slip when you are busy — which is exactly when a missed enquiry costs the most.
How we work
We start by watching one of those jobs happen and writing down every step of it. Then we build something that does the steps for you: the enquiry gets an answer within a minute, lands in the right place with the right label, and comes back to you as a reminder if nobody has picked it up in two days. You still make every decision — you just stop doing the typing. We show it running on your real information before it goes live, and we look after it afterwards, so a change at your end does not quietly break it.
What's Included
Enquiries answered in under a minute
A first reply goes out the moment somebody sends the form, carrying the answers to the three questions everyone asks. Someone comparing you against two other businesses hears from you first rather than fourth.
Follow-up that never gets forgotten
The chase, the reminder and the second reminder go out on a schedule instead of when you remember. Work stops falling through the gap between a quote being sent and somebody having time to ring about it.
Your inbox, handled
Mail is read as it arrives, sorted by what it actually is, and the routine ones answered. What is left is the mail that genuinely needed you, instead of forty messages you have to open to find out.
Invoices and forms read for you
A supplier invoice or a completed form is pulled apart and recorded without anyone typing it into a spreadsheet — which is where most of the errors in a small business come from anyway.
One place things end up
Form entries, mail and payments land in the same list, already labelled, instead of being spread across an inbox and two spreadsheets. You can see what is outstanding without assembling it first.
It tells us when it breaks
Anything automatic can be knocked over by a change somewhere else — a renamed field, a supplier switching systems. Ours reports a failure to us rather than going quiet, so it is fixed before you notice it stopped.
Business Automation across Cyprus
We work island-wide from our base in Paphos. These are the districts with a page of their own — everywhere else, just ask.
Questions
What can I actually automate in a small business?
The jobs that repeat the same way every time: an enquiry read, answered and filed, a follow-up chased two days later, a supplier invoice recorded without anyone retyping it. We have built this before — FrameFlow is a booking and admin system we built for wedding photographers, and the rules inside it move each booking from quote to contract to invoice on their own, so nobody is chasing them by hand. What we will not hand to a machine is the part that needs your judgement: we do not set your prices or decide which jobs are worth taking, because the right answer there changes case by case. The test is whether you could write the steps down for somebody else to follow — if you can, it can be automated.
How much does it cost to automate part of my business?
A single automation starts at €1,250 and usually takes two to three weeks; joining several jobs into one connected system starts at €3,750. Every price we publish includes VAT, and work runs on a 50% deposit with the balance due once it is live. If you are not sure which job is worth automating first, a Systems Review is €500 and takes one to two weeks — it works out where your hours are actually going before you spend anything on a build. Where an automation uses AI to read messages for you, you open your own account with the AI company and pay them directly rather than through us, which for a straightforward automation usually comes to a few euro a month.
Will I be told if an automation fails, or does it fail silently?
You get told. Every automation we build reports its own failures — a bad API response, an expired token, a service that changed underneath it — and the alert reaches us before it reaches you, so most are fixed before you notice anything. Silent failure is the real risk with automation, so it is designed out rather than watched for afterwards.
Can I still do something manually when I need to?
Always. An automation handles the routine version of a job and steps aside for the exception — you can override any step, run one by hand, or switch a workflow off entirely without breaking the rest. Anything that removes your ability to step in is a badly built automation, not an advanced one.
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Let's Talk
Send a short description of the problem and we will reply with what we would actually do about it, and what it would cost.